- How eBuildAuto’s ability to generate 50+ demand letters in under 30 seconds is saving time and money
- Leverage your CRM’s demand letter generation features to save time and money
- How speedy & accurate demand letters save time and money
Demand letters are the lifeblood of any real estate project. The money generated through the demand letters allows the developer to make the payments and investments necessary to complete the project on time. Mistakes in amounts and delays in generating and sending them can end up costing the developer a pretty penny. There are three factors that define the CRM’s ability to quickly and accurately create the demand letters. This post takes a closer look at them
Table of Contents
Customization
Every business—even those engaged in the same industry segment—is different with unique needs as per their own goals, objectives, culture and operational methods. Without the ability to customize it, a CRM just brings more work.
For instance, factors like leads, contacts, additional information are not usually possible with default settings. But they are needed by real estate businesses for pre- and post-sales operations. Customization also includes sales and marketing automation that help in meeting specific scenarios. Finally, customisation should allow integration with other third-party tools, so as to extend the CRM’s usability.
For Real Estate developers, one key area where the CRM adds significant value is in the generation of demand letters.
The ability to easily customize letters to specify fields, such as project details, dispatch address and name of customer,
amount calculation, interest/penalties, if any, allow the user to generate multiple, error-free demand letters of almost any desired permutation and combination, at the click of a button. For customers, the knowledge that the demand letters are factually correct and timely, create a positive brand reaffirmation that makes for a strong and enduring relationship.
eBuildAuto from RichTech IT offers a high level of customization, furthermore, it is designed to allow the user to configure the demand letter as per their requirements without needing any coding at all, unlike many CRMs where the demand letter—and each subsequent iteration— needs to be written in HTML before it can be generated and dispatched. Here too eBuildAuto scores high on usability. Thanks to its integration with multiple third party apps, the demand letters—as well as subsequent reminders—can be sent to the end customer via SMS, email, and even WhatsApp messenger.
Automation
The key to increased efficiency in any modern organization is automation. Automating routine tasks eliminates the possibility of errors, speeds up operations and relieves the user of many routine monitoring tasks—like staying up-to-date with constantly changing schedules. Automation is a major factor in generating demand letters, too.
There are multiple fields in every demand letter—from customer’s details to amount calculations to liable interest & penalties and more. Any system that requires the user to oversee or manually input these details is potentially at high risk of errors.
eBuildAuto Real Estate CRM Software saves you from the tedium and time-intensive task of doing this with automated features that populate multiple fields in each demand letter instantly.
The CRM automatically calculates amount receivable, date since previous receipt, penalties—if any, and more. It also keeps track of reminders and modifies amounts and even the content according to the sequence and urgency of the letter, and pre-determined terms and conditions. Thus you can shoot off a demand letter 30 days before the deadline, and automatically follow it up with reminders at pre-determined intervals, e.g. 15 days, 5 days, and on the day.
The language of the letter too can be programmed to change as desired, viz. from polite to firm and ever stern, as the reminders come closer to final date.
Dispatch, follow-up and reminders
Once the demand letter has been generated and sent, the money demanded still needs to be collected. Any delay in this means delay in project completion and budget over runs. Which is where automatic scheduling of follow-up reminders and computation of penalties and interests comes into play.
Integration with third party applications means CRMs like eBuildAuto can seamlessly dispatch the demand letters and reminders to the customer with all the correct amounts via multiple web applications so there is no chance that the customer will inadvertently miss it.
For more information on how eBuildAuto can help you improve efficiencies across the organization, contact us to schedule a no-commitment demo. Contact – RichTech IT (richtechindia.com)
